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PRIVACY POLICY Company Registrations Online Limited is committed to protecting your privacy and will only use the information that we collect from you lawfully (in accordance with the Data Protection Act 1998) and according to SafeBuy Web Trader Code of Practice. We do not use 'spam' which we define as random emails to personal email addresses where the recipient has not been a customer of ours. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy. 1. The information we collect and how we use it If you choose to pay online, your credit card information is collected directly by HSBC bank plc and is neither accessed by us nor stored on our servers. When you apply to incorporate a company or register for any of our services we need to know your name, postal address, e-mail address and telephone number. We also need to know additional details including names, addresses, dates of birth and some further information relating to certain individuals who may be appointed as officers and/or shareholders of companies we are instructed to incorporate on your behalf. We gather this information to allow us to process your company registration, process any orders you may make and notify Companies House of the appointments of various persons in the normal course of our business as company formation agents. The relevant information is then used by us, our agents and sub-contractors to provide you with statements of your account, maintain the appropriate public records at Companies House as required under the terms of the Companies Act and to communicate with you on any matter relating to the conduct of your account and the provisions of the service in general. We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual. From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our services. 2. Unsubscribe from future e-mail communications We may also wish to provide you with information about special features of our website or related services or products. If you would rather not receive this information, please send a blank e-mail message to info@companyregistrations.com with the words “Unsubscribe” in the subject heading. We will also provide an "Unsubscribe" option in all subsequent marketing and promotional e-mail messages. Alternatively, you may telephone us on 0870 755 4545 or write to us at Mailing List Unsubscribe, Company Registrations Online Limited, Carpenter Court, Maple Road, Bramhall, Stockport, Cheshire SK7 2DH. Please quote your email address in telephone and postal communications. 3. Our use of cookies and other information gathering technologies A cookie is a piece of information that is stored on your computer's hard drive by your web browser. During the order process you will be given the option of using a cookie to remember your login and password. This feature is for your own convenience and entirely optional. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our web site, including purchasing items. 4. Sale of business If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business. 5. Your consent By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes. Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers. 6. How to contact Company Registrations Online Limited We welcome your views about out website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to info@companyregistrations.com. Revision 1.1 - 04/12/2003
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