For the purpose of the Act, the data controller is Company Registration's Online Limited of Carpenter Court, Maple Road, Stockport, Cheshire SK7 2DH.
1. The information we collect and how we use it
If you choose to pay online, your debit/credit card information is collected directly by HSBC bank plc and is neither accessed by us nor stored on our servers.
We may collect and process the following data about you:
1. When you apply to incorporate a company or register for any of our services we need to know your name, postal address, e-mail address and telephone number. We also need to know additional details including names, addresses, dates of birth and some further information relating to certain individuals who may be appointed as officers and/or shareholders of companies we are instructed to incorporate on your behalf.
2. If you contact us, we may keep a record of that correspondence.
3. We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
4. Details of transactions (excluding any debit/credit card details) you carry out through our site and the fulfilment of your orders.
5. Details of your visits to our site and the resources that you access.
We use information held about you to allow us to process your company registration, process any orders you may make and notify Companies House of the appointments of various persons in the normal course of our business as company formation agents and to carry out our obligations from any Contracts entered into between you and us. Your information may be used by us, our agents and sub-contractors to provide you with statements of your account, maintain the appropriate public records at Companies House as required under the terms of the Companies Act and to communicate with you on any matter relating to the conduct of your account and the provisions of our services in general. We may also use information held about you to ensure the content of our site is presented in the most effective manner for your computer and to allow you to participate in interactive features of our site when you choose to do so.
We may also use your data to provide information about goods and services which may be of interest to you and we may contact you by post/telephone tor electronic means if you have consented to this. If you do not want us to use your data in this way please tick the relevant box on the form on which we collect your data. We do not share your data with third parties for marketing purposes.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our services.
We reserve the right to access and disclose your data (including personal data):
1. to comply with applicable laws and lawful government requests or requests by the Police investigating suspected illegal activities;
2. Unsubscribe from future e-mail communications
We may also wish to provide you with information about special features of our website and/or our related services or products where you have consented to be contacted for such purposes. If at any time you would rather not receive this information, please send a blank e-mail message to firstname.lastname@example.org with the words “Unsubscribe” in the subject heading. We will also provide an "Unsubscribe" option in all subsequent marketing and promotional e-mail messages. Alternatively, you may telephone us on 0161 440 8884 or write to us at Mailing List Unsubscribe, Company Registrations Online Limited, Carpenter Court, Maple Road, Bramhall, Stockport, Cheshire SK7 2DH. Please quote your email address in telephone and postal communications.
Some of the cookies we use are essential for our site to operate, and, unless you have adjusted your browser setting will be automatically issued as soon as you visit our site.
These are optional "opt-in" cookies that allow you to store your login details in your browser for your convinience.
Please note that this information is not encrypted and could easily be accessed by anyone with physical access to your computer.
Essential site cookie
|This cookie is essential for the online forms such as those used throughout the ordering process. This cookie is deleted when you close your browser.
Visit the Microsoft website
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where vistors have come to the site from and the pages they visited.
Click here for an overview of privacy at Google
4. Sale of business
If our business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
5. Your consent
Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.
6. Other matters
Our site contains links to other websites. If you follow a link to any of these websites, these websites have their own privacy policies and we do not accept any responsibility or liability for these policies, therefore please check these policies before submitting any data to them.
You have the right to access information held about you. You can exercise this right in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
7. How to contact Company Registrations Online Limited
Revision 2.0 - 25/10/2011